Category Archives: Building your small business

10 Cheap and Easy Ways to Boost Morale in Your Office

One of the most important aspects of successful leadership is understanding how to motivate your employees or subordinates, and keep them happy. The way you manage can have a significant impact on employee morale throughout your office or business. If you are aware of employee motivation and tools to increase workplace satisfaction, you can apply them to your leadership strategy and become a more effective manager.

If you are looking for ways to increase employee motivation, keep reading for some great tips to help you out! Happy employees will work harder and be more productive than unhappy employees. In addition, you’ll have more of a chance at building a successful business if your workers are loyal to you and your company.

When you’re looking to understand how to motivate employees, you’ll want to have a good understanding of what motivates people in general. Of course, different things inspire everyone, so finding the right way to motivate your specific team members will be the key. Here are 10 affordable and simple ways to boost morale in your office environment.

1. Recognition for Hard Work

Be sure to give employees recognition for a job well done. It doesn’t have to be something big, either; everyone likes a simple pat on the back or an ‘atta boy’ from their boss every now and then.

Of course, the most well-known (and most highly appreciated) form of employee recognition is a raise in their annual salary (or their hourly wage, if they’re not working a salaried position). However, recognition does not have to take the form of money. For example:

1) Write a letter or a thank-you card, showing your gratitude for their hard work
2) Arrange regular performance reviews, at which you mention everything you’ve noticed and show your appreciation
3) Call a weekly meeting at which you mention every employee and something they’ve recently done that you’re impressed with

It’s really important to let your employees know that you notice and are grateful for even the small ways that they contribute.

2. Rewards and Incentives

Employees are more likely to work harder when they feel appreciated and rewarded for all the work they put in. There’s no better to boost morale than giving your employees or subordinates a physical gift as a thank-you for a job well done.

You don’t have to spend a ton of money or break the bank – what matters more than the monetary value of the gift is the thought you put into it, i.e. how personal it is to your employee. Tailor your rewards according to each individual and give them something they really want. For example, if you have an employee who will soon be starting university, you could provide them with a small Amazon gift card to go towards new textbooks.
You also can reward your employees by providing incentives for those who complete projects ahead of schedule, or do something great. For example, you can offer to take the employee and a guest out for drinks at a local establishment.

Why not make it a competition? If there’s a deadline that everyone has been struggling to work towards, or a new project that you need to get done ASAP, set a work target and offer a prize to whichever employee gets the job done first (without sacrificing quality in their work).

3. Employee of the Month

An employee of the month program is a great way to boost morale and motivate your team members. It shows them that they are being recognised and appreciated for all their hard work and effort. You can even get employees involved in picking who will be the employee of the month, which will help them feel more engaged in your business.

Of course, it’s really important that you aren’t biased towards certain team members here. Each employee should have the chance to make employee of the month at least once – as it’s crucial that everyone on the team feels recognised for the work they put in.
You could schedule a little ceremony at the end of each month to announce this month’s winner. Be sure to specifically mention what you love about each employee and contributions of theirs that you’ve noticed.

4. Remember Important Dates

If you make a real effort to remember your employees’ important dates, they’ll feel appreciated, and will feel as though you see them as an individual rather than just a cog in a machine. This is an effective and easy way to boost morale.

Important dates may include:
1) Birthdays
2) Wedding anniversaries
3) The anniversary of when each employee joined your company
4) Religious holidays such as Christmas, Eid, and Rosh Hashanah (Jewish New Year)

The easiest and most popular way to recognise your employees’ important dates is by giving them cards, such as birthday cards and Christmas cards. You could also celebrate with a special work lunch, or by hanging banners and decorations around the office.

5. Team-building Exercises

Some employers think that office games are a waste of time, but they can be highly beneficial. Team building activities will help employees to bond together and work better alongside each other.

Some good team-building exercises include:

1) Brainstorming sessions to help your employees develop new ideas for projects or ways to improve their work
2) Team challenges that will test the skills of each member within a certain topic. This can be helpful because it will show which employees are strongest in which areas, and showcase any areas for improvement
3) Team building days where everyone comes in dressed up and performs a skit or sings a song for the other employees. Not only will you get some laughs, but you’ll also be able to see your employees in a more light-hearted environment

You’ll find that people will have more fun at their jobs when team-building exercises are being done frequently – leading to higher office morale, happier employees and a higher quality of work produced. There’ll also be fewer office conflicts, and when such situations do come up, your staff will find it easier to resolve them.

6. Pep Talks

Pep talks are a simple tool that can motivate your employees. Be sure to give them positive feedback on their work and let them know how much you appreciate the effort they put in each day. It doesn’t even have to be a long talk; just a few brief words of encouragement can go a long way.

Employees naturally look to their higher-ups for guidance and motivation, so you need to make sure that they see you leading by example and working hard every day. Giving a daily, weekly or bi-weekly pep talk is a great way to accomplish this.

7. Buy Lunch

A simple act as buying lunch for your employees can make a big difference in their lives. Even if you don’t buy them lunch every day, you should try to do so at least once a month. It will boost morale in the office, and create an opportunity to sit down and chat with all of your employees one-on-one. You’ll be able to get to know them better as individuals, and have a great opportunity to offer praise.

8. Office Parties and Outings

An office party or day out (fully paid for, of course) is a great way to help the team bond with one another, and help boost morale at work. Try scheduling one for the completion of a particularly long or difficult project, for example, to help all of your employees feel appreciated and recognised.

Turn the office into the party venue, hire a hall, or simply take everyone to the local pub of an evening – there are no rules other than to have a good time! Why not invest in some personalised party invitations to help build excitement and anticipation in the office?

9. Employee Benefits

Although the government mandates things like statutory sick pay, holidays and maternity/paternity leave, your employees will be happier with their position and more motivated to work hard if you offer additional benefits.

For example, why not offer each of your employees their birthday off each year on top of their statutory 28 days’ holiday? Just one extra day per employee won’t cost your company all that much, but it will be enormously appreciated.

You could also set up a private health care scheme with your employees. As well as being better for them, it means they’ll be seen quickly by a doctor or dentist in their time of need, rather than having to wait potentially weeks for a NHS appointment. This translates into your staff getting back to work sooner, which will save you time and money overall.

10. Give Gifts

While you certainly don’t want to resort to bribing employees for performance, a nice gift every once in a while does wonders for employee morale. A lovely annual gift or a small token of appreciation can be the cherry on top when an employee has had a stressful month or year at work. And gifts don’t need to be expensive to be appreciated!

For example, why not gift each of your employees a personalised mug? Coffee and tea mugs can be customised with your company’s name and logo, your employee’s name, and a personalised message like “greatest employee ever” or “thank you for your hard work”.
Customised keyrings and letter openers are further examples of small, affordable, and thoughtful employee gifts. They’ll be used regularly and will serve as a constant reminder of your appreciation for your employees.

Other Ways to Keep Employees Happy

There are many other ways that you can keep your employees happy at work. Some of them include:

1) Giving credit where it is due – whether an employee has done something good on their own or has helped another fellow employee out with something, you must give them credit for their work. Employees enjoy being appreciated and credited for an excellent job.

2) Providing praise – it might seem like common sense, but don’t forget to praise your employees when they do something great! Your employees will be more inclined to do great things if they’re praised.

3) Letting them know what is expected of them – employees are more likely to be motivated when they understand what is expected. For example, if you tell them they need to complete a certain number of tasks, then let them know how well they are doing by providing weekly reports. This will help your employees to feel more accomplished and show them what they are doing right.

Employees want to feel like they matter and that those above them appreciate everything they do. By putting these cheap and easy ideas into action at your office, you’ll be sure to see a boost in the morale of your employees. As a result, they’ll put out even more effort and work harder than ever before!

Help Your Business Correspondence Stand Out with Personalised Rubber Stamps

Personalised stamps are a great way to set business correspondence apart and increase brand recognition. The best thing about personalised self-inking stamps is that they’re so easy to use. All you have to do is stamp your information onto a piece of correspondence, send it off, and voila! It’s that easy.
Stamps come in many shapes, sizes, and colours. They can be customised with your company’s name, tagline, address or contact number. Rubber stamps make business correspondence faster and easier for busy people; stamping your information on the mail or an envelope takes just seconds. And you’ll save plenty of time with bulk mailings too. You just need one stamp for each envelope you send out. So there’s no need to spend the extra time writing out mailing addresses on every letter you send.

What Are Personalised Rubber Stamps?

A rubber stamp is, as you likely already know, a rubber tool etched with a design (shape, logo, or text). Traditional rubber stamps are dipped into ink and then pressed onto paper; however, self-inking stamps are a modern improvement, and are much easier to use.
Personalised rubber stamps can be customised with any text you’d like. Smaller stamps are great for stamping your business’s name or contact telephone number, while larger stamps can fit your business address as well.
You can also get stamps that use images, such as loyalty stamps, which are designed for stamping a small image onto a loyalty card.

Why Should I Invest in Personalised Rubber Stamps?

Business owners are always looking for ways to help their company stand out in a crowd, and personalised stamps are a great way to accomplish this goal. Using custom rubber stamps will help create a unique and professional image for your company.
Stamps are one of the most effective marketing tools you can invest in with your business, and they’re a great way to help your company get noticed.
Personalised stamps are very inexpensive when compared to other promotional items. They also help save you a lot of time – and time is money! Rather than writing your address or company name on all of your communications, you can stamp it quickly and easily.

What Types of Rubber Stamps Are There?

When choosing a stamp, take into consideration how many letters you’ll be able to fit onto the stamp and where exactly you want those letters placed.
Personalised rubber stamps can be customised for practically any use, but some more common usages for them include:

Name/Title Stamps

These stamps show your name or title together with the business name in a very professional way. They’re great to use on completed proposals, letters sent to customers, or anywhere else you need to display your name as well as the business’ name.
Business name stamps can also contain your company’s name with one line of text underneath, such as a motto or telephone number.

Address Stamps

These stamps allow you to stamp your business’s address on large envelopes or documents, so that your employees don’t have to write it out by hand. It has the added benefit of making your letters appear more official and professional.
Address stamps can also be used in other unique ways, as you can customise the eight lines of text in any way you’d like. For example, create a stamp to display your business’s opening hours, or your social media handles.

Loyalty Stamps

Loyalty stamps don’t use text at all – instead, they are designed to print a small image. They’re mostly used for stamping loyalty cards (where customers can ‘save up’ stamps for a free gift or discount). You can choose from a variety of images, such as a pizza slice or a paw print, and choose your preferred ink colour.

Date Stamps

If you have to stamp dates onto your mail, you’ll obviously need to change the date on the stamp regularly. You can purchase special dater stamps that use a simple roller mechanism to allow you to change the day, month and year.

How to Use Personalised Rubber Stamps

Most businesses get a good return on investment when they use personalised rubber stamps in their correspondence. In addition, because they make mail easier to send, they can be sure of getting their message across promptly and accurately.
Personalised rubber stamps are also fun to use because it’s almost like using your own personal seal. When you see how much time you can save each day on correspondence with personalised stamps, you’ll be amazed at how much more productive they can make you.
To make sure you get the most out of your personalised rubber stamps, follow these tips:

1. Buy from a Reputable Company

You don’t want to buy cheap, low-quality stamps that won’t stick properly and will damage easily if they accidentally hit something hard like a countertop. Instead, be sure to find a company that sells high-quality products, such as 123Print. That way, you’ll get the most out of your investment.

2. Stamp Smartly

Choosing the correct type of stamp and message for your business can be a daunting task. To help you decide, take some time to think about how often you send out letters or proposals, who they’re going to, and what you want them to remember about your business.
Once you’ve got that down, all that’s left is to choose the perfect rubber stamp, and customise the text to your liking. You can even choose the ink that best matches your business’s colour scheme!

3. Test the Stamp Before Using It

If you buy pre-inked stamps, make sure they work properly before using them on important documents or correspondence. This will ensure that the stamp is not defective, and prevent problems down the line. It’s also a good idea to test out any non-inked stamp before using it to make sure you like the positioning of your message.

4. Buy in Bulk

Buying in bulk saves you a lot of money on each stamp and lets you get more uses out of them as well. Plan ahead to buy stamps before you run out, and be sure to take advantage of bulk pricing when you can. The best place to look for deals is online. For example, the more stamps you order with 123Print, the more you save.

5. Use a Self-Inking Stamp

If you have multiple names or titles that would fit on a single personalised rubber stamp, using an ink pad can get quite messy. It can also waste valuable time. Instead, use a self-inking stamp which eliminates the need for an ink pad and is much more convenient to store and carry around.

6. Select a Stamp Size that Fits Your Needs

There are many different sizes of personalised rubber stamps available on the market today. Therefore, it’s crucial to select the right size for your needs. This will ensure that you can use it across all your correspondence and make sure the impression left on letters is large enough to recognise easily.

7. Apply the Stamp Appropriately

Be sure to position a personalised rubber stamp correctly so that your text looks great when it’s stamped. Choose a location on the document that is flat, and large enough to display all of the text. Don’t press too hard, or you could damage the rubber.
Check for flaws in the design before you put it on a document. If it’s not perfect, reach out to the company that designed it. At 123Print, we offer a 100% satisfaction guarantee – so if for any reason you’re not pleased with your stamps, we won’t give up until we’ve fixed the issue.

8. Store Your Stamp Correctly

Always replace the lid on your stamp after using it, to ensure that the ink doesn’t dry out. This will help you get the most use and longevity out of your rubber stamp.
Over time, the ink will begin to run out. The easiest way to find out if a stamp needs replacing is by running your fingers across it. If it’s dried up, discard it and use a fresh one to get better stamping results. (You should always make sure you have lots of new stamps on hand!)

Where Can I Buy Personalised Rubber Stamps?

Stamps add a professional touch to business correspondence, envelopes, documents, and promotional materials. Your customers are more likely to respond to you if they feel like you’re a true professional.
Stamps also save time and money by ensuring that letters are promptly sent to their destinations with the correct return address information. But, most importantly, they help you stand out from the crowd.
When choosing where to buy your personalised rubber stamps online from, remember that service is key! You want to find an online store with plenty of customisation options available and fast delivery, such as 123Print.
We offer a wide selection of personalised rubber stamps, great for any business of any size. We pride ourselves on our excellent customer service, fast delivery, and low prices – so shop online with us today to find your perfect stamp!

Why Should You Order Personalised Address Labels for Your Business?

If your small businesses regularly sends out print mail, brochures or notices to its customers, it’s crucial that your name and branding is on all of your marketing materials. Getting your company’s name out there can be a valuable marketing tool, for both increasing brand awareness and improving your business’s reputation. Personalised address labels are a cost-effective and easy way of achieving this!

If you don’t yet use personalised address labels for all of your company’s mail, now is the time to start. In this article, we’ll explore how personalised business address labels will benefit your business – from both a marketing perspective, and by simplifying your business operations.
Without further ado, let’s get into it. Here are the top reasons that you should order personalised address labels for your company.

1) Save Valuable Time and Effort

Using personalised business address labels can save you valuable time with every letter or package that you send out. Rather than having to write or type out your address every time you mail a customer or client, you can simply slap on a pre-printed label.
If you have a full-scale mailing list, or several longstanding clients that you post letters and parcels to on a regular basis, address labels can save you so much time. Each precious minute that you save on every letter will add up over the year, leaving you free to spend your time in more important ways – such as building up your marketing campaign or focusing on new product releases. You’ll find that stocking up on pre-printed address labels is a worthy expense – after all, nothing is more valuable than your time.

2) Make It Easier for Customers to Get in Touch

If you’ve had problems with people returning mail to you in the past, or it’s been difficult for customers and clients to find your address, personalised address labels are all that’s required to fix the issue. If your customers find it too hard to get back in touch with you, you’ll miss out on valuable opportunities to increase your company’s sales and turn your customers into repeat customers.

Having a good quality, easy-to-read return label clearly displayed on your mail (especially if it stands out in a bold font or bright colour palette) will make it easier for your recipients to find your address and to keep your contact information for future use.

3) Increase Brand Recognition

By ordering your business return address labels from 123Print, you’ve got a great opportunity to fully customise your stickers. We don’t just mean typing in the address of your business – you can also upload your business’s logo, and fully alter the colour scheme and font to match your company’s aesthetic. This can work wonders for increasing brand awareness and recognition.

Not only is this invaluable for creating and maintaining your brand identity, it’ll also keep your business (and the products and services that you offer) fresh in the minds of your customers. Your logo will become instantly recognisable to your clients, and could even become a household name among your target audience. In this way, each and every letter that you sent out could serve as a small marketing tool of its very own.

4) Evoke an Emotional Response

A plain white envelope with your company’s address printed in a simple black font is never going to evoke an emotional response in the same way that a customised address label could. Whether you’re going for an aura of calm, professionalism, friendliness or excitement, your personalised label can be designed to project anything you’d like your clients to feel.

For example, if you’re a company selling kids’ toys, you might want to evoke a feeling of childish glee and fun among your consumers. Designing a brightly-coloured address label in a fun font is the perfect way to achieve this. It can be so much more effective than simply typing your address on the letter in black-and-white.

5) Achieve an Image of Professionalism

Whether you’re just starting out as a business or you have been trading for years, if you aren’t sending a professionally printed return address labels with your packages, there’s a good chance that you could be perceived as unprofessional or ‘small town’.
All of the world’s largest and most well-known companies are already using specialty print materials and unique packaging designs when they send out items to their customers. Think of Amazon and their instantly recognisable Prime logo, which they print on all of their boxes. You could achieve something similar, no matter how small your business, by using personalised address labels.

The professional design touch of having a printed personal address label could be just what your business needs to be perceived as a real, professional competitor in your industry.

6) Stand Out in the Crowd

Many consumers have a tendency to sort through their mail very quickly – especially if they’re receiving plenty of flyers and “junk mail”. Having a vibrant return address label, or a return address label that evokes a specific response in your customer, will help ensure that your mail has better open rates than your competitors. At 123Print, we have thousands of different address label templates to choose from, with a variety of eye-catching designs (that you’re free to edit to your liking).

For any type of promotional or correspondence material, a customised return address label will help you stand out in the crowd. You’ll be recognisable when compared to your competitors, and this will have a knock-on effect on your sales. No company wants their mail to end up in their customer’s bin because it’s not eye-catching enough!

7) Establish Trust and Encourage Repeat Orders

As well as evoking a response and making sure that your mail gets read, return address labels can establish a level of trust between your customers and your business. If your customers need to initiate a return, or contact you to make an inquiry or place an order, they’re much more likely to trust in a professional return address label than look up the address online.

If you can give your customers all the information that they need right there in front of them, they’ll be more inclined to trust you as a business – not to mention, they’ll also appreciate the ease of finding your contact details. This will make them more likely to do business with you again in future.

Order Personalised Address Labels Today from 123Print

It should be obvious by now that investing in personalised address labels can help boost your business in many ways, no matter what size company you’re running, or what you sell. Whether it’s creating an aura of professionalism, increasing brand awareness and repeat orders, or simply helping your customers get in touch with you more easily – there’s really no downside.

123Print makes it easy for you to design professional, eye-catching business address labels that suit your company’s aesthetic. We’ll print your labels onto high-quality self-adhesive paper, and they couldn’t be easier to use – simply peel off and stick to any parcel or letter.
We’ll dispatch your order within 2 working days, and with our 100% satisfaction guarantee, you can be sure that our labels will meet your expectations. If they don’t, you’ll get your money back!

How to Design and Use Appointment Cards for Your Small Business

For the tiny slips of paper that they are, appointment cards are one of the most effective ways to spread the word about your small business, and keep customers updated on a variety of events. However, so many companies just aren’t using them to their full potential, or aren’t using them at all – meaning they’re missing out on the benefits of this vital piece of business stationery.

In this article we’re going to go over exactly what appointment cards are, how and when to use them, the benefits of using them, and how to design the optimum appointment card for your small business. Without further ado, let’s get started.

What Are Appointment Cards?

Similar to business cards, appointment cards contain proudly display your business’s contact details, making it easier for your clients to get in touch. However, they also have section on which you (or your client) can write the date and time of their next appointment with you. This may be at the bottom of the card, or on the back.
Appointment cards can have a multitude of different functions, but their two main purposes are:

1. Referrals. Similar to business cards, appointment cards contain your business’s telephone number, email, company name, company address, and so on. Handing them out at functions, seminars, and in informational packs is an easy way to refer your business to new clients.

2. Reminders. Almost like wedding RSVPs, appointment cards can be used to help keep your customers on top of upcoming events, or important meetings they might have scheduled. You can hand out appointment cards in person, or send them in the post.
At this point, you may be wondering: are appointment cards still relevant in the digital age? Won’t my clients prefer to keep track of their commitments digitally, such as using their smartphone calendar?

While many people do organise their lives digitally, having a paper reminder of an upcoming task or event (such as an appointment card) can be an extremely effective way of promoting your business. Clients and customers that don’t use digital technology will be particularly appreciative.

How and When to Use Appointment Cards

As we’ll touch upon later, the ability to print appointment cards in bulk is incredibly convenient and something that cannot be understated. If you haven’t already ordered your appointment cards, then this should be your first step before doing anything else.
After doing so, the best way to spread word of your business is to distribute these appointment cards as far and wide as possible.

1. Distribute them at business seminars and fetes
2. Send them out to your mailing list of existing clients, as part of a promotion or advertising campaign (for example, with a flyer or a free gift)
3. Hand them out to passers-by (be sure to check with your council first, as you may need a permit to do this)
4. Hand them to customers in person as they make an appointment or schedule a meeting with you
5. Post them to your customers’ homes to remind them of an upcoming appointment, if they booked it online or over the phone
6. Use them to jot down information for customers and clients, such as product pricing

Because appointment cards are so small and affordable, you can use them as liberally as you like. Any business, no matter what kind of product or service you offer, can make use of them. Provided you have clients that need to keep track of appointments or meetings, you can use appointment cards to help promote your business.

The Benefits of Appointment Cards

So, what are the advantages of appointment cards? Here’s why they’re worth investing in.

1. Your clients and customers will take their appointment more seriously if you hand them an appointment card, rather than just verbally telling them when to attend. They’ll be less likely to forget their arrangement with you (or simply not bother turning up), meaning you’ll save time and money.

2. They’re cheap to order in bulk. With 123Print, you can design and order appointment cards for as little as £4.95 (for 100 cards). And the more you order, the more you save, with our bulk discount! If your aim is to spread the word of your business in a cost-effective way, then appointment cards are certainly the way to go.

3.  They’re convenient – with most appointment cards fitting into the palm of your hand, the ability to carry an appointment card wherever you go is extremely convenient. If you happen to bump into someone who’s interested in your services, you can simply pull a card out of your pocket, with all the vital information they’ll ever need.

4. As appointment cards typically contain your business’s logo, they’re also handy for increasing brand awareness.

If you want to become a recognisable face in your industry, distributing appointment cards to anyone and everyone who may be interested in your services is the most cost effective way of doing so.

How to Design an Appointment Card

The first step in designing your appointment cards is to browse our diverse range of appointment card templates. There, you can select a design that fits with the theme of your business.

Once you’ve chosen your preferred template, click on it to start editing. You can use our handy editor to upload your business’s logo or other artwork, enter your company details (name, address, phone number, email, etc.) and anything else you’d like to add.

Here are a few tips on designing the perfect appointment card:

1. Consider your business’s aesthetic when choosing the font and colour scheme. For example, if you run a soft play or a childminder’s, a fun font in bright primary colours would be perfect. But for a solicitor’s or estate agent’s, you might want keep to a plain, understated and professional design.

2. Stay consistent. Don’t swap out your fonts for each new line of your card – pick a font and stick with it to emit an aura of professionalism. The same goes for the colour – don’t be tempted to choose several different shades, but rather use 1-3 for a cohesive theme.

3. Make it clear and legible. Don’t get carried away with uploading artwork and trying to recreate the Sistine Chapel on your card. Avoid using elaborate, hard-to-read fonts – the point of an appointment card is to convey information clearly and concisely.

You’ll be shown a preview before you can add your order to your basket. Make sure to triple-check all of the details for typing errors before you send your order off to print, because we’ll print your order exactly as you’ve written it. You don’t want to miss out on sales because you’ve accidentally swapped two digits of your phone number, for example!
When you go to checkout, you’ll be able to choose between various styles and weights of paper. A heavier card will be pricier, but will also give your appointment cards a sturdier, professional feel to them. The choice is yours!

How Many Appointment Cards Should I Order?

Unless you’re planning on changing your business’s logo or contact information in the near future, there’s really no downside to bulk-ordering appointment cards. You can keep them on hand or tucked away in a drawer for whenever you need them.
At 123Print, we offer the most competitive rates on appointment cards when ordered in bulk – you’ll find that the more you order, the cheaper each card works out. It’s always a great idea to order more than you think you’ll need – not only due to the amazing savings, but also because you never want to run out of appointment cards unexpectedly.
We aim to print and dispatch all orders within 2 working days, or the next working day if you finalise your order before 17:00 GMT. We also have a 100% satisfaction guarantee, so if for any reason you’re not happy with the final product, we won’t rest until you are!